Det Connect-PH Terms and Conditions

Welcome to Det Connect-PH. By accessing or using our internet services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By subscribing to or using any service provided by Det Connect-PH, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree, please do not use our services.

2. Services

Det Connect-PH provides internet and related network services subject to service availability, coverage, and technical limitations. Service speed and performance may vary depending on location, network congestion, and other factors.

3. Account Registration

Customers must provide accurate, complete, and up-to-date information when registering. You are responsible for maintaining the confidentiality of your account details and for all activities under your account.

4. Payments and Billing

• Service fees must be paid on or before the due date stated in your billing statement.

• Late payments may result in service suspension or termination.

• All fees paid are non-refundable unless otherwise stated.

• Det Connect-PH reserves the right to revise pricing with prior notice.

5. Acceptable Use Policy

You agree not to use the service for:

• Illegal activities or violations of local or national laws

• Distribution of malware, spam, or malicious content

• Unauthorized access to networks or systems

• Activities that may disrupt or degrade network performance

Det Connect-PH reserves the right to suspend or terminate services for violations.

6. Service Interruptions

Det Connect-PH is not liable for service interruptions caused by maintenance, system upgrades, force majeure events, or circumstances beyond our control. Scheduled maintenance will be announced when possible.

7. Limitation of Liability

Det Connect-PH shall not be liable for indirect, incidental, or consequential damages arising from the use or inability to use our services, including data loss or service downtime.

8. Privacy

Your personal information is handled in accordance with the Det Connect-PH Privacy Policy. By using our services, you consent to the collection and use of information as described therein.

9. Termination

Det Connect-PH may suspend or terminate services without notice if these Terms and Conditions are violated, or if required by law. Customers may terminate their subscription subject to outstanding obligations.

10. Changes to Terms

Det Connect-PH reserves the right to modify these Terms and Conditions at any time. Updates will be posted on our website or communicated through official channels.

11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines.

12. Contact Information

For questions, concerns, or support, please contact us at: 

customerservice@detconnectph.net